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2010 ADA Standards for Accessible Design

ADA Paper Towel Dispenser Height and Projection

Short answer

Section 309.3 puts a paper towel dispenser's lever, button, or outlet within the 308 reach ranges: 15 to 48 in. above the floor when unobstructed. Over a circulation path, 307.2 limits projection to 4 in. when the leading edge is more than 27 in. above the floor.

Requirements at a glance

RuleRequirementSection
Towel dispensers by name (advisory)Advisory text names towel dispensers: reach ranges apply, and a person at the accessible lavatory should find them convenient to use
Standards text
If soap and towel dispensers are provided, they must be located within the reach ranges specified in 308 . Locate soap and towel dispensers so that they are conveniently usable by a person at the accessible lavatory.
606.1
What counts as an operable partAny component used to withdraw objects or activate the unit, such as a towel outlet, lever, or push bar
Standards text
A component of an element used to insert or withdraw objects, or to activate, deactivate, or adjust the element.
106.5
Operable part heightLever, push bar, and towel outlet each inside a 308 reach range
Standards text
Operable parts shall be placed within one or more of the reach ranges specified in 308 .
309.3
Unobstructed forward reachForward approach with nothing in the way: 48 in. high limit, 15 in. low limit
Standards text
Where a forward reach is unobstructed, the high forward reach shall be 48 inches (1220 mm) maximum and the low forward reach shall be 15 inches (380 mm) minimum above the finish floor or ground.
308.2.1
Unobstructed side reachSame limits from a parallel approach: 48 in. maximum high, 15 in. minimum low
Standards text
Where a clear floor or ground space allows a parallel approach to an element and the side reach is unobstructed, the high side reach shall be 48 inches (1220 mm) maximum and the low side reach shall be 15 inches (380 mm) minimum above the finish floor or ground.
308.3.1
Forward reach over a counterWith clear floor space extending beneath the counter, 48 in. maximum to a 20 in. reach depth; 44 in. maximum past that, with reach depth capped at 25 in.
Standards text
Where a high forward reach is over an obstruction, the clear floor space shall extend beneath the element for a distance not less than the required reach depth over the obstruction. The high forward reach shall be 48 inches (1220 mm) maximum where the reach depth is 20 inches (510 mm) maximum. Where the reach depth exceeds 20 inches (510 mm), the high forward reach shall be 44 inches (1120 mm) maximum and the reach depth shall be 25 inches (635 mm) maximum.
308.2.2
Side reach over a counterObstruction no more than 34 in. high and 24 in. deep; 48 in. maximum to a 10 in. reach depth, then 46 in.
Standards text
Where a clear floor or ground space allows a parallel approach to an element and the high side reach is over an obstruction, the height of the obstruction shall be 34 inches (865 mm) maximum and the depth of the obstruction shall be 24 inches (610 mm) maximum. The high side reach shall be 48 inches (1220 mm) maximum for a reach depth of 10 inches (255 mm) maximum. Where the reach depth exceeds 10 inches (255 mm), the high side reach shall be 46 inches (1170 mm) maximum for a reach depth of 24 inches (610 mm) maximum.
308.3.2
Operation and forceSingle-hand use with no tight grip, pinch, or wrist turn; activation force capped at 5 pounds
Standards text
Operable parts shall be operable with one hand and shall not require tight grasping, pinching, or twisting of the wrist. The force required to activate operable parts shall be 5 pounds (22.2 N) maximum.
309.4
Projection into a circulation path4 in. maximum where the leading edge is more than 27 in. and not more than 80 in. above the floor
Standards text
Objects with leading edges more than 27 inches (685 mm) and not more than 80 inches (2030 mm) above the finish floor or ground shall protrude 4 inches (100 mm) maximum horizontally into the circulation path.
307.2

Source: 2010 ADA Standards for Accessible Design, U.S. Access Board. State and local codes can be stricter, and the authority having jurisdiction has the final word.

Finish floor0"12"24"36"48"60"15 to 48 in.Outlet or leverADA 308.3.144 in. maxForward, deep counterADA 308.2.246 in. maxSide, deep counterADA 308.3.2
Heights above the finish floor, drawn to scale. Outlet or lever: 15 to 48 in. above the finish floor (ADA 308.3.1). Forward, deep counter: 44 in. max above the finish floor (ADA 308.2.2). Side, deep counter: 46 in. max above the finish floor (ADA 308.3.2).

Where to measure on a towel dispenser

Section 106.5 defines an operable part as a component used to insert or withdraw objects, or to activate, deactivate, or adjust the element. The opening where a user pulls out a folded towel fits that definition.

On a lever or crank model, the handle counts as an operable part too. On a roll unit with a push bar, the bar counts. Measure each one from the finish floor.

Check the highest operable part against the maximum and the lowest against the minimum. The cabinet above them is not an operable part, so its top edge is not held to 48 in.

Reach ranges beside and above counters

With nothing in the way, the reach limits match from the front and the side. Sections 308.2.1 and 308.3.1 both set 15 in. minimum and 48 in. maximum above the floor.

A counter under the dispenser changes the math. A forward reach over it counts only where the clear floor space extends beneath the counter. Then 308.2.2 keeps 48 in. up to a 20 in. reach depth, and 44 in. out to a 25 in. reach depth.

Reaching from the side, 308.3.2 allows a counter up to 34 in. high and 24 in. deep. The high reach stays at 48 in. to a 10 in. reach depth and drops to 46 in. beyond it.

Projection into the circulation path

Section 307.2 covers objects whose leading edges are more than 27 in. and not more than 80 in. above the floor. Those objects may protrude 4 in. maximum horizontally into the circulation path.

For a wall-mounted dispenser, read two numbers together: the height of its lowest edge and its depth from the wall. The first decides whether 307.2 applies, and the second decides whether the unit meets it.

A recessed or semi-recessed model keeps its face close to the wall plane. Placing the unit where it does not project into the circulation path is the other way to stay clear of the limit.

Common mistakes and buying checks

One slip is measuring to the bottom of the cabinet rather than to the operable part. Another is setting the lever at a standing user's height, above 48 in.

A crank that needs a firm grip or a wrist turn conflicts with 309.4. So does a pull or lever that takes more than 5 pounds of force.

Combination towel and waste units deserve a second look. Before ordering, get a dimensioned drawing and confirm the outlet height against 308 and the installed projection against the 4 in. limit.

Paper Towel Dispensers buying guide and specs

ADA Paper Towel Dispenser Height and Projection: common questions

Mount it so the lever, button, or towel outlet falls within a 308 reach range, as 309.3 requires. With an unobstructed forward or side reach, 308.2.1 and 308.3.1 set a 15 in. low limit and a 48 in. high limit. Over a counter, the high limit can drop to 44 in. or 46 in., depending on the approach and reach depth.

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